Refund Policy

Full Refund Guarantee

Smart Scraper offers a full refund for any service that has not yet been rendered. If you request a refund within 72 hours of payment and no work has started on your project, we will refund the full amount back to your original payment method.

When Refunds Apply

• You cancel within 72 hours of making a payment.
• No services have been delivered or started.
• No strategy, creative, campaign setup, or media work has been performed.

When Refunds Do Not Apply

Refunds are not available once services have been rendered, campaigns have been launched, or deliverables have been provided. Partial work may be eligible for a partial credit on a case-by-case basis, but only at Smart Scraper's discretion.

How to Request a Refund

To request a refund, contact us through the lead form on our homepage or by email if you have our business address on file. Include your payment details, date of payment, and reason for the refund request. We will review and respond within 2 business days.

Refund Processing Time

Approved refunds are processed within 5-10 business days, depending on your payment provider and bank. The timing of the funds appearing in your account may vary.

Changes to This Policy

We may update this Refund Policy from time to time. Changes are effective when posted on this page with a revised "Last updated" date.

Contact Us

For questions about refunds or cancellations, contact us through the lead form on our homepage or by email if you have our business address on file.